Monday, March 24, 2008

More Than a Gut Feeling training video review

Everyone who hires personnel is familiar with the buzz term "behavioral interviewing," but the HR recruiting crowd is divided evenly on the validity of the method, and the half that asserts the validity are further divided into those who do and do not put the method into practice."More That a Gut Feeling," an interviewing training video with versions most recently produced in 2000, shows how to do it... correctly. However, one realizes after watching it why the majority of recruiters either do not subscribe to the methodology or simply do not put it into practice.

Why? Because behavioral interviewing is difficult. It advocates uncomfortable silences and putting people on the spot. It certainly does not win you any friends when you have to ask an interviewee to answer a question... again... and, hey, do not beat around the bush this time... Difficult it may be, but behavioral interviewing will help you avoid the pitfalls of one bad hire or even a cycle of bad recruiting habits, both of which are timely and costly to repair.

"More Than a Gut Feeling" as a hiring training video title has become synonymous with behavioral interviewing processes, and for good reason. Its actors/characters are believable, and the script delivers the key points effectively with little-to-no clumsiness or "cheese."

The only critique I have for the actual video production is that it is not updated often enough. Sure, the fashion is a little (er...) plain, but now that I think about it, the workplace is not exactly a runway show (nor has "career wear" ever been encouraged as an art medium per se.) No, more particularly, this show has potential for whole worlds of versions in addition to the four they currently have-- sales, service/hospitality, office and manufacturing. This technique is so completely applicable to the skills-based hiring and interviewing necessary in industries currently experiencing the biggest employment gaps and turnover rates, such as Technology and Education.


See also: "Behavioral Interviewing."

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